Mediation & Collaborative Practice Training
Are you a lawyer or professional who entered this field to help people, but now find yourself drained by conflict-heavy Court processes?
Abridge Mediation & Collaborative Practice offers a solution. As well as offering our own services, we also empower professionals through our Collaborative Practice process training.
Led by Ruth Chowdhury, our programs are designed to enhance your skills in mediation, collaborative practice process and conflict management, equipping you with the tools needed for effective dispute resolution.
About collaborative practice process training
We offer Collaborative Practice process training led by Ruth Chowdhury to equip professionals with the skills needed for effective dispute resolution using the collaborative practice process approach. Our training covers everything you need to know about marketing the process to attract appropriate clients, identifying matters suitable for a collaborative practice process, running a collaborative practice matter from start to finish, and includes equipping you with the knowledge and skills to understand interest-based negotiations, conflict theory, and relationship preservation.
The training is delivered in person Australia wide over 2 days with the option of an additional day by way of a masterclass. Contact us for training dates.
Training offered at Abridge Collaborative Practice & Mediation
Supporting emotional & neurodiverse clients (without burning out your team)
Build confidence. Stay calm. Support others with empathy.
No matter the industry, every team encounters moments when emotions run high, from stressed clients at the counter or reception, to overwhelmed colleagues behind the scenes. We all engage with clients and colleagues from time to time who are navigating strong emotions, stress, or who identify as neurodiverse. This practical and engaging workshop helps your team build the skills to respond with empathy, patience and understanding while staying grounded and emotionally regulated themselves.
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We focus on what’s within your control: not changing others, but learning to recognise emotional triggers, understand brain-based responses, and create safer, calmer conversations. We explore how emotion affects the brain, how to recognise early signs of distress (in others and ourselves), and how to respond in ways that support connection, not conflict. We also include simple, science-based strategies for staying grounded in the moment.
This session is fun, interactive, relevant, and tailored to suit your particular industry and your team’s needs, whether you’re working in law, health, education or any client service delivery role. It’s ideal for team-building days, professional development requirements, cultural change initiatives and everyday skill-building alike.
The training is delivered face to face and is 3 to 5 hours, depending on team size and chosen topics.
Conflict management 101
In legal practice, not every conflict situation is ready for negotiation or mediation. Clients often present emotionally charged with complex matters, and may be dealing with someone who won’t engage, can’t be found, or who isn’t ready to participate.
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Conflict Management 101 is not mediation or conflict coaching, but rather a structured framework for conflict clarification, understanding and management, and forward planning with one client to assist them to both manage and avoid conflict moving forwards, adding clarity, strategy and value for your clients.
The training aligns with trauma informed and value-based practices and is ideal for lawyers, especially those working in family law, estate, workplace, or community matters, junior accredited mediators and FDRPs wanting to expand their conflict resolution skills, and any professional working in collaborative practice, conciliation, or interdisciplinary teams, regardless of dispute.
Training is 4 hours and can be delivered online or in person.
Benefits of our approach
Collaborative practice process training gives lawyers a new, sustainable way to practise dispute resolution. You’ll leave with greater confidence, better strategies for supporting clients through legally and emotionally complex issues, and the ability to work within a team-based model that prioritises long-term solutions over short-term wins. This training is a strategic investment in your career, enhancing your capabilities as an out of Court dispute resolution specialist.
For legal professionals seeking a smarter, more human way to resolve disputes, this is your invitation.
Meet Ruth, your trainer
Ruth Chowdhury’s expertise in collaborative practice process training is unmatched. Her commitment to creating a supportive learning environment ensures that every participant gains confidence and mastery in the collaborative practice process. Ruth’s training is your gateway to becoming a leader in out of Court dispute resolution.
Elevate your professional skills with Ruth Chowdhury's collaborative practice training.
Discover how our programs can transform your approach to mediation and dispute resolution.
